IIR's Linkage Strategies Conference
February 24 - 27, 2008
Miami, FL
Don't miss this opportunity to experience and event that integrates all company information into the mix – from customer feedback & employee feedback to operational data & financial data – to drive change and delight your customers every step of the way. Join us at this year's IIR Linkage Strategies Conference, where Timothy Keiningham, Senior Vice President & Head of Consulting for Ipsos Loyalty, will discuss "A New Vision in Customer Loyalty: What's Next?".
Tim's presentation will help you better:
- Recognize how your own biases get in the way of genuine insights
- Identify what is real about loyalty so you can avoid what is imaginary
- Analyze why NetPromoter Score is so popular with executives
- Measure and manage loyalty to get you closer to your strategic business goals
- Examine what works — a new view of loyalty
To learn more about this event, or to register today, please visit the IIR website.
