IQPC: Customer Loyalty Summit
March 31 - April 2, 2008
Dallas, TX
Don't miss your chance to hear from customer relations and marketing leaders from America's best run companies like Best Buy, Home Depot, Proctor & Gamble, Cisco Systems and many more at the International Quality & Productivity Center's Customer Loyalty Summit. This year's theme will focus on designing and delivering a customized experience to retain customers. Among the many case studies and lessons learned in developing successful loyalty programs on the agenda, we are excited to have Tim Keiningham, Ipsos Loyalty's Senior Vice President & Head of Consulting, deliver a keynote session to start off the conference.
Tim's presentation - Acting on Facts not Face: Identifying Realities and Myths About Loyalty to Ensure Quality in Your Research and Strategy - will help you better:
- Recognize how your own biases get in the way of genuine insights
- Identify what is real about loyalty so you can avoid what is imaginary
- Analyze why NetPromoter Score is so popular with executives
- Measure and manage loyalty to get you closer to your strategic business goals
- Examine what works -- a new view of loyalty
As a client and friend of Ipsos, you are eligible for a 20% discount off the conference registration fee. To take advantage of this offer, please use code #IUS_IPS_DM when registering with IQPC.
To learn more about this conference or to register now, please visit the IQPC website.
